The overview of the current social and humanitarian situation, within the territory of the Donetsk People`s Republic as a result of hostilities between 29 April and 6 May 2017

News Overview of the social and humanitarian situation



Our world is on fire and mess

Our land is covered with smoke

And we have to win. No less.

Whatever there is the stroke.

B. Okudzhava


The first days of May has always had some sentimental scent. The special atmosphere is created by preparations for the parade, honoring veterans, strong feeling of patriotism and pride for our great Motherland, for the country that defeated fascism. No wonder people say that Victory Day is a holiday with tears in the eyes. After all, the victory, which many generations are proud of, was got at an unthinkably heavy cost. When we talk about the real price of victory, first of all, we keep in mind the memory of the millions of people who died in battle, in occupation, concentration camps, fascist captivity.

Three years ago, bright May holidays were marred by violent events in Odessa. Since then, first days of May are mournful. There is a day of memory of those killed in the terrible tragedy in the House of Trade Unions. In far April 2014, the illegitimate Kiev government only made rare armed provocations on the territory of Donbass. But, on May 2 this “government” showed its true face.

In those days when the whole world commemorates the victory over fascism of far 1945, the Ukrainian authorities decided to revive inhuman torture and physical altercation with dissenters. The fact that people were burned alive and brutally tortured, on May 2, 2014 in Odessa, aroused general indignation and shocked people. Everything divided into “before” and “after” Odessa Khatyn. For many people, Odessa became a point of no return. After that the very thought of united Ukraine was simply impossible.

Intimidation continued on May 9, 2014 in Mariupol. Residents of the city went to the demonstration, but they had to become a living shield against military machines of the Ukrainian army. The actual loss among civilians is still hided by official Kiev.

In far 2014, a new war began with a new revived fascism, embodied by allegedly democratic Ukrainian government.

The price of victory is very high. It costs hundreds of destroyed cities, thousands of deaths, millions of crippled fates. Men and women, children and the elderly – all who could counter the onslaught of the enemy fought for the victory. The price of victory is high, but the sacrifices made for the Motherland will never be in vain. Those who gave orders and those who carried them out, encroaching on the most sacred thing – on human lives, will eventually answer in the higher courts. As for the present moment, we have to confidently go to our new Victory, fixing in memory all encroachments on inalienable human rights.

In the Donetsk People’s Republic human rights are patronized by the Human Rights Ombudsman and her Office.

Citizens can apply to the Ombudsman in any suitable way. Now, the majority of applications is still verbal and submitted through personal reception either with the Ombudsman or the heads of the Office, addressing the Public Complaints and Appeals Department, via hotlines and via web-reception on the Website of the Ombudsman. There is a possibility to file a written complaint that may be submitted either in person or via e-mail. Since 2017 the Ombudsman received 2113 appeals. In the period of work between 29 April and 6 May 2017, 25 persons have visited the Ombudsman in person, 37 of the claims were accepted by the Appeals department 40 calls were made via hotlines. 15 applications were received via e-mail, 12 written appeals were taken into consideration, 24 citizens were provided with legal counseling.

All appeals received can be divided into four categories: violations in criminal law – 96 appeals, violations in civil law– 203 appeals, administrative and legal violations against the DPR citizens – 2 appeals, social and humanitarian issues – 1812 appeals (diagram 1).




The number of appeals (complaints, applications) from citizens,  submitted to the Office of DPR Ombudsman as of 28.04.2017




Violations in criminal law

Violations in civil law

Administrative and legal violations against citizens

Issues of social and humanitarian affairs




Among all incoming correspondence to the Ombudsman of DPR, the one which deals with the issues of exercise of social rights of citizens and violations of these rights is the most frequent.  These issues are: pension and social payments – 249 appeals, temporary accommodation – 272 appeals, the order of a complaint submission and paperwork in case of property destruction – 40 appeals, humanitarian assistance – 100 appeals, employment – 73 appeals, paperwork on travelling documents – 7 appeals, search of the missing – 66 appeals, loss of IDs   – 202 appeals, housing issues – 130 appeals, temporary residence permit – 101 appeals, other social and humanitarian issues – 572 appeals (diagram 2).

The number of appeals (complaints, applications) from citizens on social and humanitarian isses, received by the DPR Ombudsman`s Office as of 28.04.2017





Pension and social payments

Humanitarian assistance

Search of the missing soldiers

Housing issues

Temporary accommodation


Search of the missing civilians

Temporary residence permit

Paperwork in case of property destruction

Paperwork on travelling documents

Loss of IDs

Other social and humanitarian issues




The majority of complains are traditionally received from Donetsk, by territory (Diagram 3).


The number of appeals (complains, applications) from citizens, received by the DPR Ombudsman`s Office as of 28.04.2017








Starobeshevo region




Amvrosyevka region

Telmanovo region




Maryinka region

Shakhtyorsk region




Novoazovsk region

Other settlements



  1. Statistics and analysis of destroyed infrastructure objects

Targeted shelling by Ukrainian forces causes destruction of private property and infrastructure – this is the reality of the front-line regions of the Donetsk People’s Republic.

As of 4 May 2017 more than 11311 infrastructure objects were partly destroyed (damaged) as a result of hostilities.

More than 6793 objects have been destroyed in Donetsk, 268 units in Debaltsevo, 526 units in Gorlovka, 81 units in Dokuchayevsk, 295 units in Yenakievo, 91 units in Zhdanovka, 72 units in Kirovskoye, 1109 units in Makeyevka, 54 units in Snyezhnoye, 118 units in Torez, 749 units in Khartsysk, 74 units in Shakhtyorsk, 577 units in Yasynovataya, 278 units in Amvrosyevka region, 3 units in Volnovakha region, 24 units in Maryinka region, 17 units in Novoazovsk region, 54 units in Starobeshevo region, 93 units in Telmanovo region, 33 units in Shakhtyorsk region.

Destroyed objects by branches:

– 6192 houses;

– 760 power lines and points of distribution of electricity;

– 175 heating supply facilities;

– 48 water supply facilities;

– 2669 gas supply facilities;

– 11 wastewater disposal and sewerage facilities;

– 101 healthcare facilities;

– 509 general educational institutions (schools, kindergartens);

– 56 vocational and technical educational institutions;

– 62 higher educational institutions;

– 26 physical and sport education institutions;

– 54 cultural institutions;

– 240 road and transport infrastructure objects;

– 59 industrial objects;

-89 trade objects;

– 260 objects in other spheres.

According to the official data as of 5 May 2017 there are 2809 objects of governmental and communal ownership damaged, 520 – rebuilt and 2289 – are to be rebuilt.


  1. Estimates of mortality, wounds to civilians and soldiers as a result of hostilities in the territory of the Donetsk People`s Republic.

Almost every day the DPR Ombudsman’s Office records cases of violations of rights of Donbass citizens by Kiev authorities: right to life, to security of the person, to the inviolability of the home.

On 28 April as a result of sniping against Mariupol checkpoint a civilian woman of 37 years old sustained gunshot wound of the upper jaw, penetrating into the mouth.

In the vicinity of Yuzhnaya coalmine, near Gorlovka, two civilians were blown by a land mine. A woman born in 1981 sustained mine-blast trauma of the right knee joint with foreign body, multiple superficial wounds of both thighs, shins, a wound of the right eye. A child born in 2002 sustained superficial multiple shrapnel wounds of the face.

On 29 April a child found a Grenade and threw it, Nikishino village, Shakhtyorsk region. As a result, a civilian woman of 60 years old sustained shrapnel wounds, a child of 9 years old sustained penetrating shrapnel wounds of the left part of the chest and abdominal. Later, he died in the hospital from the injuries sustained.

As a result of hostilities in Krutaya Balka village, near Yasinovataya, a DPR serviceman born in 1984 sustained shrapnel penetrating wounds to the left part of the chest.

On 30 April in Kirovskiy district a civilian man of 37 years old dismantled a bullet he found. It exploded and the man sustained mine-blast trauma, shrapnel wounds of thighs and forearms, blunt shrapnel wound of soft tissue of left cheek with foreign body. Another civilian man born in 1979 dismantlet thunder flash in the yard of his house, Petrovskiy district. As a result, the man sustained shrapnel wounds of the right shin, he had to have his right hand amputated.

As a result of shelling of Trudovskiie village by Ukrainian forces, a civilian man born in 1965 sustained non-penetrating gunshot wound of the right pert of the chest.

As a result of hostilities in Novoazovsk region, servicemen of 24.44 and 40 years old sustained mine-blast traumas and shrapnel wounds.

On May 1 as a result of shelling of Yakovlevka village, that caused fire in the house, a civilian man of 45 years old sustained first-degree and second-degree burns and a civilian woman born in 1980 sustained shrapnel wounds.

As a result of hostilities in Kominternovo village of Novoazovsk region a DPR serviceman born in 1979 sustained gunfire shrapnel wounds of right forearm, hand and head.

On May 2, as a result of hostilities in Novoazovsk region, servicemen born in 1997 and 1989 sustained shrapnel wounds.

In the vicinity of Yuzhnaya coalmine, civilians were blown by a land mine. A civilian woman born in 1972 sustained multiple shrapnel wounds of the body, a civilian man born in 1959 sustained multiple comminuted wounds of left shoulder, forearm, left hand with foreign bodies, left part of the lumbar region.

On May 3, a civilian woman born in 1964 sustained gunshot wound of the back in bus parking area near railroad department of state enterprise “Dokuchayevsk flux and dolomite plant”, Dokuchayevsk. . Later, the woman died of her wounds.

In Novokaterinovka village, Starobeshevo region, a civilian man of 22 years old dismantled a grenade. As a result of his carelessness, he sustained mine-blast trauma of left hand and shrapnel wounds of the hand.

In Kominternovo village of Novoazovsk region, a DPR serviceman born in 1988 sustained penetrating gunshot wound of abdominal as a result of hostilities.

On May 4, as a result of hostilities in Novoazovsk region, serviceman of 40 years old sustained shrapnel wound of the chest.

On May 5 as a result of shelling by Ukrainian forces against Yasinovataya, a civilian man born in 1997 sustained a gunshot perforating wound of the chest.

As a result of hostilities in Octyabr village of Novoazovsk region, a DPR serviceman of 53 years old sustained multiple shrapnel wound of the right shin, right and left forearm, traumatic amputation of left foot.

As a result of shelling of Petrovskiy region of Donetsk a civilian woman of 37 years old sustained a non-penetrating wound of the chest, open fracture of the right forearm. It has to be noted that the woman was two months into pregnancy.

Within the period between 28 April and 5 May 2017, 24 persons sustained injuries of various severities in the territory of the DPR as a result of constant shelling from Ukraine.  Among them, there were 10 DPR servicemen, 6 civilian women, 6 civilian men, 8 civilian men including a child born in 2002.

Within the period between 1 January and 5 May 2017 269 persons sustained injuries of various severities in the territory of the DPR. Among them, there were 153 DPR servicemen and 116 civilians, including 6 children under 18.

Within the period between 28 April and 5 May 2017, 6 persons died in the territory of DPR. Among them there were 4 DPR servicemen, 1 civilian woman, who died on May 3 in Dokuchaevsk, and one child, who was injured in Nikishino. Remains of a Ukrainian serviceman, who died near Maryinka in 2014, were found.

Within the period between 1 January and 5 May 2017, 128 persons, including 115 servicemen and 13 civilians died in the Donetsk People’s Republic.

To be specific, since the beginning of the armed conflict   4417 persons died. Among them, there were 598 women and 3819 men, including 75 children under eighteen.

Officially confirmed information on individuals, who have been wounded since the beginning of the conflict continues to be reported to the Ombudsman’s Office in DPR. The information is being processed at the moment and it will be included into general statistics of the injured individuals.


  1. Register of the prisoners of war and missing soldiers and civilians

The issue of the exchange of prisoners of war (POWs) in the armed conflict in Donbass, unleashed as a result of the coup in Kiev, is governed by the Minsk Agreements, which oblige the parties to the conflict to perform the exchange of POWs through the “all for all” format. However, the Ukrainian side uses all sorts of tricks in order to delay the exchange and the implementation of the Agreements. So, one of the arguments that our opponents use is unwillingness of the detained persons to return to the territory of the Republic. One can take into account the fact that some people have relatives and dwellings in the territory under control of Kiev authorities, but this does not guarantee from further persecution, after release. It must also be kept in mind that illegal methods of inquiry may be used by the staffs of law enforcement agencies and the penitentiary system of Ukraine, who could exert pressure on detained persons. Therefore, within the framework of Minsk negotiations, it was decided to conduct verification of persons who refused to cross the delimitation line.

On April 28, a group of relatives of detained persons, representatives of the Human Rights Ombudsman’s Office in Ukraine and representatives of the Security Service of Ukraine began to jointly verify the statements of persons who, according to official information provided by the Ukrainian side, refused to cross the delimitation line. As soon as the process is complete, we will be able to discuss the date of the exchange of all identified and confirmed persons.

“Providing that the Ukrainian side behaves honestly in this issue, without interfering and sabotage of the process, the exchange will take place by the end of May. I will insist on this”, – commented Daria Morozova.

This week, the DPR Ombudsman’s Office received two applications on capture. In early April in the city of Dimitrov, a woman born in 1958 was arrested. Another man was detained by the SSU in the Yasinovaya region in October 2016.

This week no appeals on capture or missing persons were received by the Ombudsman’s Office in the Donetsk People’s Republic.

Based on the updated figures as of 28.04.2017, 773 persons are kept by the Ukrainian side including:

473 of those whose presence on the territory of Ukraine had been confirmed.

295 persons whose whereabouts are unknown or are being clarified by the Ukrainian side.

– 5 persons, for whom the request to the Ukrainian side was submitted for the first time.

As of 5 May 2017, 450 persons are considered missing.

The Ombudsman`s Office continues to clarify information about the individuals, who were detained by the Ukrainian side, the statistics may change.

The DPR Ombudsman`s Office will no longer publicly categorize the detainees by “serviceman”, “arrested for political reasons”, “civilian irrelevant to the conflict” due to safety considerations.


  1. Register of forcibly displaced persons.

Ukraine has always been characterized by differing levels of the socio-economic status of its citizens. A significant part of the population was living “paycheck to paycheck”, surviving buy scanty material assistance from the state and subsidies.

With the beginning of the so-called “Revolution of Dignity”, which caused a coup d’état and led to a civil war, the standard of living of the majority of the population is approaching poverty line. This is due to the inefficient distribution of budget funds and relentless increase in tariffs for utility services. Ukrainian leaders are trying to please the International Monetary Fund in every possible way, adopting such stringent measures as raising prices for gas, cold and hot water, heating by several times, while incomes of the population have decreased. Let alone the citizens of retirement age and other socially unprotected categories of citizens who remain unprotected and unsupported.

Internally displaced persons, who are also affected by the increase in utility tariffs and the reduction of social protection, are in a particularly difficult situation at the moment. The situation is critical for temporary displaced persons: they have to pay accommodation rent, settle down in a new place, though it may problematic enough for displaced persons to find a job. Many of them are rejected pensions, social benefits or subsidies, condemning them to poverty. At the same time, the country allocates funds for the destruction of Soviet symbols that are an integral part of history. In short, social policy of Ukraine is a set of violations of human rights to life, work and its remuneration, to health and freedom.

All these events take place against the backdrop of an intensive propaganda of democracy and European values. Probably, it has long been forgotten in Ukraine that the word “democracy” comes from the Greek word “demos”, which means “people”.

It’s the Human Rights Ombudsman’s Office that deals with issues of temporary displaced persons in the Donetsk People’s Republic. Every resident of Donbass region, including those living in areas temporarily controlled by Kiev, can apply to the Office and receive assistance. The body has temporary accommodation centres (TACs) at its disposal available for people who need temporary accommodation.

1353 IDPs now live in temporary accommodation of the Office, including 275 underage children. Since the beginning of the conflict 5101 referrals for temporary accommodation have been issued, 207 of them – in 2017. All the TACs are under the DPR Ombudsman’s inspection. The staffs of the Office monitor the TACs on the weekly basis, with the view to respond promptly to the citizens’ needs. The Ombudsman makes every effort to improve social and living conditions for people who live in the TACs.

During the period of work between 29 April and 4 May 2017, 17 persons have applied to the Ombudsman’s Office on the issues related to internally displaced persons, one of them was accommodated in the TAC of the Ombudsman`s Office in Makeyevka.

There are currently 1271 housing spots available for IDPs. Among them: 1215 – in DPR Temporary Accommodation Centres (including TACs of Ombudsman`s Office); 337 – in TACs of the Ombudsman`s Office; 56 – in housing fund of the DPR.

It is necessary to remind that there are 8206 persons, including 2126 children under the age of eighteen registered since the beginning of the conflict. 68 temporary settlements have been established within the territory of DPR, 57 of them operate today, 11 of them are held in reserve. Currently, 2908 individuals live in the centres, including 602 underage children, 5226 persons live in the housing fund of DPR, including 1531 children under eighteen.


  1. Employment of DPR citizens

 At the very beginning of the armed conflict in Donbass, many residents sought refuge from the continuing shelling by Ukrainian forces in the territory of other regions of Ukraine. However, more and more people began to realize that it is rather difficult to live peacefully in a country where the government constantly “suffocates” people with anti-popular innovations. In some cases there is also an ambiguous attitude of the local population towards displaced persons, which affects all spheres of public life – from employment to medical care.

So, more and more residents of Donbass choose to return to the Donetsk and Lugansk People’s Republics, where they can count on the all-round assistance of state authorities. In the sphere of employment, Republican Employment Centre is the main body responsible for providing the population with work places. Employees of the centre provide an up-to-date list of available vacancies and, if necessary, send them to retraining courses.

According to their data, 13 thousands of vacancies were available in the common database as of 5.05.2017. As of 5 May 2017, there were 24,1 thousand individuals who seek for job, registered in the Republic Employment Centers. Among them: 19,2 thousand have been employed (7,2 of them – on permanent positions, 12,0 – temporarily).

Donetsk Centre of Vocational Education of The Republic Employment Centre organizes regular free public workshops to train practical skills, such as work with personal computers; technique and mechanization of trade accounts (work with cash register machines); the program “1C: Accounting 8.2.”; fundamentals of entrepreneurship; processing and decoration of textile and clothing products etc. Since the beginning of 2017, 145 persons participated in those workshops.