Today my representatives worked in the city of Shakhtersk. We visited one of the points of temporary accommodation of citizens, where the evacuated residents of Soledar, Artemovsk and nearby settlements are located.
We talked to people, monitored current humanitarian needs. As a result, I can say that quite comfortable conditions have been created here. People live in separate rooms for two or four people, they are provided with three meals a day and medicines, the rooms are warm, there is water.
However, problematic issues were also identified. People need help with their paperwork and social payments. Some people need surgery. Also, people are looking for an opportunity to learn about the fate of relatives with whom contact was lost during the hostilities.
I take control of all questions. In each case we will find a solution. People should feel comprehensive support and understand that the state will not leave them alone with their problems.