Since the beginning of 2018, the Ombudsman received 3253 appeals.
Between 7 and 13 July 2018, 12 people visited the Ombudsman in person, 29 persons received counselling by the Appeals Department, 18 citizens received counselling by the Working Group on Issues of Temporary Displaced Persons, and 8 persons received legal counselling.
Also, 5 written appeals were approved for consideration, 8 – have been reviewed among those received earlier. 25 calls were received via hotlines, 10 applications were received via e-mail.
The majority of appeals were filed by citizens of Donetsk.