Issuing of certificate of permanent residence

At the personal meeting, the Ombudsman was approached by a citizen K. on issuing of an identity document. It was evident from the applicant’s complaint that the above issue had been acute for several years and had not been resolved. The situation was significantly complicated by the fact that the citizen K. has lost the […]

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Appointment of social worker

The Ombudsman was approached by a citizen I., born in 1946, with a disability of II group. Due to age-related changes and an unsatisfactory state of health, the woman experienced difficulty in taking full-fledged self-care, moved exclusively with the help of a walker for disabled people. Due to the fact that citizen I. has no […]

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Documents for issuing of passport are filed

At a personal meeting, the Ombudsman was approached by a citizen M. on the issue of documenting a citizen of the Donetsk People’s Republic with a passport. In her complaint, the applicant indicated that earlier on this issue she had repeatedly applied to one of the territorial departments of the Migration Service of the MIS […]

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Access of person to case as social defender

A citizen S. applied to the Ombudsman Daria Morozova on the issue of providing a lawyer to his close relative in the framework of a criminal case. The applicant said that he was not closely familiar with the legal proceedings, but would like to participate personally in the case in order to protect the interests […]

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